Frequently Asked Questions
Bookings & Reservations
Do I need to make a reservation?
Reservations are highly recommended, especially on weekends and during peak dining hours. Walk-ins are always welcome subject to availability, but to guarantee your table we suggest booking in advance through our website or by calling us directly.
How far in advance can I book?
You can make a reservation up to 30 days in advance online. For large groups or special events, please contact us directly and we will do our best to accommodate you.
Can I book for a large group?
Yes! We love hosting group dining. For parties of 5 or more, we recommend our banquet menus — a great way to experience a variety of Filipino favourites. For groups of 10 or more, please contact us directly so we can arrange the best setup for your occasion.
What is your cancellation policy?
We kindly ask that you give us at least 24 hours' notice if you need to cancel or reschedule. For group bookings of 8 or more, we require 48 hours' notice. Please see our Refunds & Cancellations policy for full details.
Dining at Karan-An
What cuisine do you serve?
Karan-An is an Asian boutique restaurant specialising in authentic Filipino cuisine with Southeast Asian influences. Our menu features traditional family recipes and modern interpretations of classic dishes — from sizzling pork sisig and crispy pata to our famous Karan-An Fried Chicken and kamayan feasts.
Do you cater for dietary requirements?
We have a number of dishes that are gluten-free (marked GF on our menu) and vegetarian-friendly options. Please inform your server of any dietary requirements or allergies when ordering and we will do our very best to accommodate you. For detailed allergen information, please see our Allergen & Dietary Information page.
How long should I allow for my meal?
For a relaxed lunch, allow approximately 1 to 1.5 hours. For dinner, especially if ordering mains and sharing plates, we recommend allowing 1.5 to 2 hours. Kamayan boards and banquet menus are best enjoyed over 2 hours.
Is there parking nearby?
Yes — there is public parking available directly across from the restaurant on Margaret Street. We are also accessible by public transport and there is a bus stop nearby.
Is the restaurant wheelchair accessible?
Yes, Karan-An is wheelchair accessible with flat surfaces throughout the dining area. If you have any specific accessibility needs, please let us know when booking and we will ensure everything is arranged for a comfortable visit.
Ordering & Delivery
Can I order online?
Yes! You can order online directly through our website for pickup, or via Uber Eats and DoorDash for delivery to your area.
Do you offer catering?
We offer catering options including family-size noodle dishes, kamayan boards, and banquet packages for events and gatherings. Please contact us directly to discuss your requirements.
Do you sell gift vouchers?
Yes — Karan-An eGift vouchers are available for purchase on our website and make a wonderful gift for any occasion.
Getting in Touch
How do I contact you?
You can reach us by phone on 07 4599 3146, by email at karan.an.twba@gmail.com, or via the contact form on our website. We aim to respond to all enquiries within one business day.
What are your opening hours?
We are open Wednesday to Sunday. Lunch is served 11:30 AM – 2:30 PM and dinner 5:00 PM – 8:30 PM. We are closed on Mondays.